Transparency

How GlowTrip works

GlowTrip is a directory, not a healthcare provider or a booking platform with its own guarantees. This page sets out, plainly, how listings, discovery, reviews and placements actually work — and what we do not verify.

01
How clinics are listed

Listings are compiled from public sources and from clinics themselves. A clinic can claim and update its own listing.

02
How users discover clinics

By treatment, by city or by country. Results are ordered by membership tier first, then by the filters you apply.

03
How treatment information works

Treatment names and details come from the clinic or public sources. We do not assess whether a treatment is suitable for you.

04
How doctor information works

Doctor names and stated titles come from the clinic or public sources. We do not verify qualifications or registration.

05
How reviews and ratings work

Ratings and review counts come from Google and reflect their reviewers, not us. Membership tier does not affect them.

06
How paid placements work

Signature and Featured are flat-fee membership tiers that affect placement only. Placement is not an editorial endorsement.

07
How enquiries work

Your enquiry is shared with the clinic you contact. You deal with the clinic directly and can delete a conversation at any time.

08
How GlowTrip makes money

Clinics pay a flat monthly subscription for their tier. We take no commission on bookings and charge you nothing.

09
What we do not verify

Medical licences, qualifications, accreditation and outcomes. Check registration with the health authority in the clinic's own country.

Paid placement is not endorsement

Signature and Featured are flat-fee membership tiers that affect where a clinic appears in the directory. They do not affect a clinic’s rating, its reviews, or whether GlowTrip believes it is a good clinic — we make no such assessment, for any listing.